Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082

General Information: 972-766-6900
TTD: 735-2989

Make a Payment

Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Individual Products
If you have coverage through your employer, please see “Group Product Contacts” below.
Under 65 New Enrollment	800-531-4456 Monday – Friday: 8 a.m. – 8 p.m. CT Saturday: 8 a.m. – 6 p.m. CT Sunday: 10 a.m. – 2 p.m. CT
Under 65 Customer Service (Existing members with health insurance plans including HMO and PPO)	888-697-0683 Monday – Friday: 7 a.m. – 8 p.m. CT Saturday: 8 a.m. – 5 p.m. CT Sunday: Closed
Medicare Supplement Customer Service	877-384-9307
Dental Indemnity USA	800-820-9994
Group Product Contacts
PPO/POS/Indemnity Plans (8 a.m. – 8 p.m. Central time)	800-521-2227
HMO Blue Texas Plans (8 a.m. – 8 p.m. Central time)	877-299-2377
HealthSelectSM of Texas Consumer Directed HealthSelectSM	800-252-8039 Mon – Fri, 7 a.m. – 7 p.m. Central time Sat, 7 a.m. – 3 p.m. Central time
Dental	800-521-2227
BCBSTX Behavioral Health (Mon – Friday, 8 a.m. to 6 p.m. Central time) Magellan Behavioral Health (Mon – Fri, 8 a.m. to 6 p.m. Central time)	800-528-7264 800-729-2422
Membership Department	800-445-2227
For all other group members, call the toll free number on the back of your ID card.
Human Resources
Human Resources Inquiries	866-977-7378
Regional Sales Offices (POS)
Amarillo 7901 Wallace Boulevard Amarillo, TX 79124	806-371-3000 800-403-4650
Austin 9442 Capital of Texas Highway, North Suite 500, Arboretum Plaza II Austin, TX 78759	800-336-5696
Beaumont 2615 Calder Street, Suite 700 Beaumont, TX 77702	409-896-0100
Corpus Christi 4444 Corona Drive, Suite 120 Corpus Christi, TX 78411	361-878-1600 800-442-1685
Dallas/Fort Worth 1001 E. Lookout Drive Building B, 14th Floor Richardson, TX 75082	800-399-5831
Houston 1800 West Loop Freeway South, Suite 600 Houston, TX 77027	713-354-7000 800-235-0796
Lubbock 3223 S. Loop 289 Suite 460 Lubbock, TX 79423	800-399-5831
San Antonio 17806 IH 10 West, Building 2, Suite 200 San Antonio, TX 78257	210-558-5100
Tyler 3800 Paluxy Drive, Suite 540 Tyler, TX 75703	800-259-3668
Claims and Correspondence
Mail to:	Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044
Supplier Registration
Supplier Registration	If you are interested in conducting business with Blue Cross and Blue Shield of Texas, this link takes you to our Supplier Registration Portal.